Customers need to have a Curlec customer account to terminate a mandate.
If customers do not have a Curlec account, guide them to https://go.curlec.com/login and click “Join Curlec” to create a customer account. See step-by-step guide here.
If the customer already has an account, advise them to log in and terminate the mandate. See step-by-step guide here.
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