Mandate Statuses

Created by Shiva S, Modified on Tue, 2 Apr, 2024 at 2:59 PM by Varshini Ravichandran

List of mandate statuses:

Status

Description

N - New / N - Awaiting FPX Authorization

New FPX mandate created and waiting to be approved

N - New / N - Awaiting Authorization

New card mandate created and waiting to be approved

N - Transaction Pending

PayNet is waiting for a status update (failed or successful) from the bank 

N - Buyer Choose Cancel At Login Page

Customer clicked on the 'Cancel' button on the login page of the bank site (i.e. customer did not log in to the bank site)

N - Transaction Not Found

Transaction does not exist in PayNet's database; considered as a failed transaction

N - Approved

FPX/Card mandate has been approved

M - New

Mandate has been modified and waiting on customer to approve

M - Approved

Modified mandate has been approved by customer

T - New

Termination request has been sent to customer and waiting to be approved

T - Approved

Termination has been approved by customer

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