How to automatically generate mandate references?

Merchants can use the Auto Generate Mandate Reference function to automatically generate a reference number for each mandate. This mandate reference number can be configured to follow a standardised pattern.

To automatically generate mandate references:

1. Click on the main menu.

2. Select “Settings” - “General”.

3. Click on the “Mandate” tab on the top bar.

4. Click on the checkbox to enable/disable the “Automatic Generate Mandate Reference”. 

5. Change and configure the “Mandate Reference Number Pattern” accordingly.

6. Click on “Save” and refresh the page.