Can I complete the mandate form on behalf of my customers?

Created by Shiva S, Modified on Tue, 2 Apr at 3:00 PM by Varshini Ravichandran

You can fill out certain fields on the eMandate form on behalf of your customers, then send it to them via email for authorisation. Authorisation of a mandate requires customers to log in to their online banking portal and perform a RM1 payment.

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