Glossary

Created by Shiva S, Modified on Tue, 2 Apr at 2:59 PM by Varshini Ravichandran

List of terms commonly found when using Curlec services.

Terms	Descriptions
Application Programming Interface (API)	A form of communication between applications that allow merchants to integrate with Curlec services.
Authorisation	A process whereby customers complete a mandate or Instant Pay form to permit merchants to collect recurring or one-off payments, respectively. A RM1 FPX fee is charged when authorising a mandate.
Auto Collection	A function that automatically generates and uploads payment collection (CFT) files to the bank according to the recurring collection settings configured on the mandate.
Auto Retry	A function performed by our system to re-attempt an unsuccessful collection on behalf of the customer's bank by automatically generating a new collection file. The number of retry iterations is capped at 99 but it is recommended to be kept below 20.
Bank Retry	An action performed by the customer's bank to re-attempt an unsuccessful collection by automatically generating a new collection file on the next working day. The number of retry iterations is capped at 4 for most banks, but not all banks offer this function.
Batch upload	A function that allows merchants to create multiple mandates or payment collections by uploading an Excel template to the portal.
Card payments	A payment method that allows merchants to collect recurring or one-off payments from their customers via credit/debit cards.
Collection File (CFT)	A file uploaded to the merchant bank’s folder as an instruction for payment collection. A collection file can contain one or more collection items.
Date Period	The period, starting from the effective date, at which a mandate cannot be terminated. It is a rule that applies to a specific mandate or all mandates, as determined by the settings.
Direct Debit	A payment method that allows merchants to collect recurring payments from their customers’ bank accounts directly, without going through card processing networks such as MasterCard or Visa.
Down payment	A function that allows merchants to collect initial payments from customers when setting up a mandate.
Effective date	The date when a mandate becomes active. This can be set when completing the mandate form.
Enrolment report (ENRP)	A report that contains customer’s bank details, sent to us by the merchant’s bank at most 2 days after a mandate is approved.
Expiry date	The date when a mandate will be terminated. Collections cannot be made from this date onwards. A mandate can be set to have no expiry date.
Financial Process Exchange (FPX)	An online payment gateway that allows real time payments using a current account/savings account (CASA) or FPX Credit Card account.
Instant Pay	A payment method that allows merchants to instantly collect one-off payments from customers via FPX or card payment gateways.
Mandate	An authorisation form given by customers for allowing merchants to directly collect payments from their customers’ bank accounts or direct/credit cards.
PayNet	The national payments network and shared central infrastructure for Malaysia’s financial markets.
Portal	An online dashboard that allows merchants to access Curlec services such as creating a mandate, generating payment collections, monitoring day-to-day transactions and more.
Response date	The date when we receive the ENRP file from the bank. The response date will be 1-2 days after the transaction date.
Response (RES) report	A file returned by the merchant’s bank that updates the status of collection, it is typically received 1-2 working day(s) after the collection file is uploaded to the bank.
Scheduled Collection	A function that automatically schedules collections according to the recurring collection settings configured on the mandate, while also providing a preview of upcoming collections.
Subscriptions	A function that allows merchants to pre-set recurring payment plans for customers to subscribe to in their mandate form.
Transaction date	The date when a customer has made the RM1 payment to authorise a mandate.
Tokenisation	A process that replaces sensitive debit/credit card data with a unique identification code during the recurring card payment transactions for greater security purposes.
Two-factor authentication (2-FA)	An additional layer of security to the login process, making it harder for attackers to gain access to our merchants’ accounts.