How do I manually generate Scheduled Collections?

Manually generating a Scheduled Collection is similar to manually generating a collection with mandate. Note that merchants need to configure the settings for Scheduled Collections (credit/debit card and mandate collections) before generating collections.

To enable Scheduled Collections, kindly get in touch with Curlec's support team at support@curlec.com.

To generate a manual Scheduled Collection:

1. Click on the main menu.

2. Select “Collections” - “View Enrolments”.

3. Tick on the checkbox of the mandates you would like to include in your manual Scheduled Collection.

4. Click Schedule Collection at the top left corner of the page.

5. In the Generate Schedule Collections user box:

• Adjust the Collection Cycle according to your collection preferences.

• If you would like to set manual collection dates, tick the “Manually input collection date” box and continue to fill in your preferred collection dates and amounts.

• To make automated collection retries, tick the “Retry 'X' times when failed” box and state your preferred number of retries.

• Click Generate to perform the payment collection.