To successfully collect payments, merchants need to tick the "Upload File to Bank Server Upon Successfully Generated" checkbox when generating a collection. If left unticked, the Collection File will be in Curlec's system but will not be uploaded to the bank's server. Therefore, money will not be collected.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article