Customers cannot edit their mandate details themselves. Instead, the merchant will have to do it on their behalf.
If customers wish to edit their mandate details:
Note the changes requested.
On the Curlec portal, search for the specific mandate in “View Mandates” and edit accordingly. See the step-by-step guide here.
Editing the mandate will send the mandate to the customer via email for re-authorisation, there will be a maintenance fee of RM1.
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