How do I disable all Scheduled Collections across all enrolments?

There are 2 variations for turning off Scheduled Collections that apply to all enrolments:

• Merchants can temporarily stop new Scheduled Collections from being generated. The Scheduled Collections that were previously created can still proceed to being collected.

• Merchants can stop all upcoming Scheduled Collections from being transferred to the bank. 

If merchants wish to disable Scheduled Collections for individual enrolments instead of all of them, follow the step-by-step guide here. 

To permanently cancel an untriggered Scheduled Collection, follow the instructions here.

To disable new Scheduled Collections from being generated for all enrolments:

1. Click on the main menu.

2. Select “Settings” - “Scheduled Collections”.

3. Uncheck the “Auto Generate Scheduled Collections” box.

4. Click on “Save” and refresh the page.

To stop all upcoming Scheduled Collections from being transferred to the bank for all enrolments:

1. Click on the main menu.

2. Select “Settings” - “Scheduled Collections”.

3. Uncheck the “Auto Generate Collection File (CFT) from Scheduled Collections” box.

4. Click on “Save” and refresh the page.