How to "Top Up" Balance to make Payouts?

Created by Michelle Lim, Modified on Tue, 22 Apr at 11:13 AM by Michelle Lim

To reload your balance in order to make payouts, follow these steps:

  1. Go to the "Reload History" under Payouts section from the main menu.
  2. Click on "Top Up Balance" button – a pop-up window will appear                    
  3. Select the transaction type (B2C or B2B), enter the amount, and choose the preferred bank. The page will be redirected to the selected bank’s page to complete the top-up.              
  4. Once completed, the updated balance will appear on the dashboard. The full top-up history can also be viewed here. 
  5. To download top-up records, click the "Export" button and select the columns you want to include in the Excel file.

       

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