How do I duplicate an Instant Pay?

Using the Copy Instant Pay function, merchants can perform an Instant Pay collection from the same customer with a previous transaction record. This function is similar to creating a new Instant Pay, but has the benefit of not having to re-enter the details on the form. Merchants can change the details on the form if necessary.

To perform a similar Instant Pay:

1. Click on the main menu.

2. Select “Instant Pay (FPX)” - “View Instant Pay (FPX)”.

3. Look for the previous Instant Pay record that you wish to perform a similar collection.

4. Click on the three-dot icon and choose “Copy Instant Pay”.

5. You may change the “Description”, “Collection Amount” and other details if necessary.

6. Click on “Proceed to Payment”.

7. The page will be redirected to the customer’s online banking portal to complete the verification.