What does "Generate Collection File (CFT) Once ENRP is Received" mean?

ENRP files (Enrolment Report Files)

• Report containing customer’s bank details 

• Curlec will receive these files from merchant’s bank

• Collections can only be made once the ENRP files have been received by Curlec

After a mandate is approved, it takes 2 business days until the mandate appears under View Enrolments. When a mandate appears under the View Enrolments page, it means that Curlec has received the mandate's ENRP files. Only then can merchants proceed with the respective collections.

Question: 

Merchants set the collection to be on the Mandate’s Effective Date. However, Curlec only received the mandate’s ENRP files 2 days after the effective date. Will the first collection be generated?

Answer: 

No. The first collection will not be generated. Collections will generate on the following cycle. 

Solution: 

Ticking on the "Generate Collection Files (CFT) Once ENRP is Received" box allows merchants to collect payments once ENRP files are received even if the effective date has passed.

To enable this feature: 

1. Click on the main menu.

2. Select "Settings" - "General".

3. Click on the "Collection" tab.

4. Tick on the "Generate Collection File (CFT) Once ENRP is Received" checkbox.

5. Click "Save" to proceed.

Note: This feature is available for both Auto Collections and Scheduled Collections.