Email template placeholders

Created by Shiva S, Modified on Fri, 5 Jun at 5:34 PM by Murugan Gowry Shankar

List of email template placeholders and their respective descriptions.

Placeholder	Description
account_code	Account/collection code of the first collection item (used in collection emails). System-generated.
account_number	Customer's masked bank account number (last 4 digits) used for the direct debit collection.
action_url	URL/link for the recipient to take action on a payout (e.g., approve/review).
bank_name	Name of the customer's bank associated with the mandate/collection.
collection_amount	Amount being collected from the customer in the current collection cycle (e.g., 'RM 100.00').
collection_date	Scheduled date for the direct debit collection.
collection_description	Description / remarks for the collection entry.
company_name	The merchant's registered company name (with registration number when applicable).
confirmation_url	URL the customer clicks to confirm an action (e.g., confirm mandate / login).
cust_email_address	Customer's email address tied to the mandate/collection.
customer_name	Full name of the customer (mandate holder / payer).
customer_uid	Internal Curlec/Ebikko customer UID. System-generated.
customer_username	Login username assigned to the customer for the portal.
date_created	Date the transaction / mandate / record was created.
date_updated	Date the payout batch (or related record) was last updated.
error_message	Error detail for Xero invoice/webhook failure notifications. Xero merchants only.
event_type	Xero webhook event type (e.g., invoice.created). Xero merchants only.
expiry_date	Expiry date of the mandate / transaction / password reset link.
fpx_transaction_date	Date when the FPX transaction was processed.
fpx_transaction_id	Unique FPX transaction reference ID returned by the bank/FPX network.
instantPay_amount	Amount for the Instant Pay (FPX) transaction.
instant_url	URL for the customer to complete an Instant Pay transaction.
internal_note	Internal note / link ID associated with the transaction (for merchant reference).
invoice_amount	Total amount of the Xero invoice being sent or notified. Applicable for Xero-integrated merchants only.
invoice_date	Date the Xero invoice was issued. Applicable for Xero-integrated merchants only.
invoice_due_date	Due date by which the Xero invoice must be paid. Applicable for Xero-integrated merchants only.
invoice_id	Internal Xero invoice ID (used in failure notifications). Xero merchants only.
invoice_number	Xero invoice number (human-readable, shown to recipient). Xero merchants only.
ip_description	Description text attached to the Instant Pay transaction.
ip_details	Auto-generated HTML table containing the Instant Pay transaction details.
ip_notes	Notes attached to the Instant Pay transaction.
ip_phone_no	Customer's phone number for the Instant Pay transaction.
login_password	Initial login password assigned to a newly created user. System-generated.
login_url	URL of the portal login page provided to the user.
mandate_collection_amount	Default per-cycle collection amount configured on the mandate (e.g., 'RM 100.00').
mandate_details	Auto-generated HTML table summarising the mandate details.
mandate_url	URL for the customer to view / authorize the mandate.
merchant_email	Support / contact email address configured by the merchant.
merchant_logo	Merchant's logo image, embedded inline (resolves to cid:merchantLogo).
merchant_name	Display name of the merchant company (used in the subject line).
merchant_phone	Support / contact phone number configured by the merchant.
merchant_url	Merchant's website URL.
order_number	Order or transaction number associated with the mandate / Instant Pay.
payout_batch	Payout batch ID being notified.
payout_batch_status	Current status of the payout batch (e.g., Pending, Approved, Failed).
payout_date	Scheduled / actual payment date for the payout batch.
person_in_charge	Name of the merchant employee / PIC handling the mandate.
phone_no	Customer's phone number captured against the transaction.
property_one	Value of the merchant-defined custom field #1 (e.g., Unit No., Policy No.).
property_one_title	Label/title of the merchant-defined custom field #1.
property_two	Value of the merchant-defined custom field #2.
property_two_title	Label/title of the merchant-defined custom field #2.
purpose_of_payment	Purpose-of-payment text captured on the mandate / collection.
receiver_name	Name of the recipient of the email (typically the merchant company name or bank contact).
reference_number	Mandate reference number (Curlec ENRP / mandate ref) shown to the customer.
resource_date	Timestamp of the Xero resource that triggered the webhook. Xero merchants only.
resource_id	Resource ID of the Xero entity that triggered the webhook. Xero merchants only.
resource_url	Resource URL of the Xero entity that triggered the webhook. Xero merchants only.
secondary_company_name	Merchant's secondary / display company name (falls back to company_name when not set).
seller_ex_number	Seller / external reference number for the Instant Pay transaction.
subscription	Subscription / package ID associated with the mandate.
transaction_amount	Maximum amount per direct debit transaction on the mandate (e.g., 'RM 500.00').
transaction_frequency	Frequency of the mandate's direct debit transactions (e.g., Monthly, Weekly).
transaction_id	FPX transaction ID for the Instant Pay transaction.
transaction_status	Current status of the transaction (e.g., Pending Authorization, Approved, Rejected).
transaction_type	Type / application type of the mandate (e.g., New, Amendment, Termination).
url_customer_uid	URL-encoded customer_uid — safe for embedding in links. System-generated