Why am I receiving so many emails? What is the purpose of each type of email?

Created by Shiva S, Modified on Tue, 2 Apr at 3:00 PM by Varshini Ravichandran

The 7 types of emails you may receive are:


  1. New Subscription - An email informing you that you have successfully subscribed to a product.


  1. New One-Off Purchase - An email informing you that you have successfully purchased a one-off product.


  1. Cancellation Request - An email informing you that you have requested to cancel an order.


  1. Cancelled Subscription - An email informing you that you have successfully cancelled your subscription.


  1. Invoice Generation - An email sent to you when an invoice has been generated before payment is debited from your bank account/card. This email contains the invoice in PDF format for you to view.


  1. Delivery Reminder - An email sent to you reminding that your order is approaching.


  1. Subscription Expiry Reminder - An email sent to you reminding that your subscription is about to expire.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article